I can't tell if there is an issue with the left side buckle or if that's how it was made where only the right side is needed to press down on to open just FYIII other than that this has never been used condition. Not long enough for a cross body bag, more for a wedding or special occasion Small shoulder bag in grained faux leather. Metal buckle on flap, one inner pocket, and metal chain shoulder strap. Size 1 1/2 x 6 x 6 3/4 in. Article number:0615372004 Weight: 335 g Accessory type: Shoulder Bag Description: Black Imported: Yes Materials in this product explained Polyester Polyester is a synthetic fiber made from crude oil (a fossil resource). Polyurethane Polyurethane (PU) is a synthetic material made from oil (a fossil resource).