These boots are absolutely stunning!! They have only been worn once. Due to the arch, I was not able to wear them. I am not sure if they were purchased this way, but a small patch on the outer part of both boots has some of the snakeskin pattern removed. Honestly, I did not even notice it until I got ready to list them. There is still a lot of life left in them:) Bottoms and insides are very clean. Zipper closer with gold zipper pull. Marking these down to an awesome price due to flaw. Chunky heel height of 4" and height is 14.5" I do live in a smoker's home. Please be kind and remember...items can be washed or sprayed with a fabric spray. The smell will come out! I do wash all items before shipping, unless they are new with tags, leather, or shoes. I will do my best to ship them to you with love and care:) All of my items are well taken care of and are in excellent condition unless otherwise stated. Please do not leave negative reviews if you get an item that has a slight smoke smell. I am as honest as it comes when dealing with my customers. If you are unhappy with an item, please let me know.