Received in the beginning of February 2023, and used 2 times. I realized after I purchased it online I wanted something that was about $700, bought that & never returned this.🙄 Works perfectly, no imperfections on anything & everything I received is included. Features: Permanent Hair Removal with Clinically Proven and Patented HPL Technology Touch&Glide, Triggerless Feature Suited For Your Entire Body and Face No Refill Cartridges Required Built-in Skin Color Sensor Produce 450,000-500,000 Flashes