Raving Fans by Ken Blanchard & Sheldon Bowles

Published in 1993, Raving Fans by Ken Blanchard and Sheldon Bowles is a must-read for anyone in customer service. This book is written in parable style, a short read, that can turn your customers into RAVING FANS! Hardcover book edition in great condition. Pet and smoke free home. Name inside cover. Be sure to check out Gung Ho by Ken Blanchard in my closet. TAGS: Career, office, work, professional, mature, sophisticated, business, college, leadership, management, employee, employer, attitude, team building, principles, success, effective, motivation, business, inspire, character, ethics, wisdom, discipline, empower, influence, develop, leader, critical thinking, supervision, organization, initiative, influence