Dolls bangs are matted. Not sure if it's by design or not. Hair is messy. Needs combing and straightening. Condition is as photographed. This item is pre-owned so some wear may be evident. Please view photographs prior to purchase. The item in the pictures is the actual item for sale. 360-degree photos are provided for the item listed. Please review all photos and descriptions prior to purchase to ensure you are buying what you are expecting. We try very hard to be accurate in our listing, but sometimes something may slip by us that you can detect in the photo. Please contact us if you have any questions. Thank you for shopping with us. See you back soon!