Pottery barn kids - How the grinch stole Christmas small backpack
NWT
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NWT- Pottery Barn Kids - Mackenzie Dr. Seuss's The Grinch™ Backpack. - size small
Embroidered with the name "Maria"
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gabyhermosillo1
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12 Comments
daymian1227
Is there a name printed on the front?
jennajpollock
@daymian1227 yes.it states that in the description. I have also already mailed this.
daymian1227
@jennajpollock it was not my purchase that I approved, July daughter clicked on it. I need to return this item, I did not want this to be ordered
daymian1227
@jennajpollock it says order placed not shipped, I’ve contacted support as this purchase was not approved.
jennajpollock
@daymian1227 well the purchase was approved because it was sold. I dropped it off at the post office early afternoon. It just hasn't scanned in. If I can get it back I will absolutely cancel the order. Just have to see if I can.
daymian1227
@jennajpollock I can place return to sender on the box if needed. Please she made the purchase without me knowing. I would’ve never known if I didn’t go through my email in town.
jennajpollock
@daymian1227 I was able to get it from the post office. Which was a hassle but I did. You'll need to cancel it on your end. I can't cancel it on mine.... also contact support and tell them you made a mistake in buying this. It wasn't a mistake on my end.
Thanks
daymian1227
@jennajpollock I’ve never done a purchase on the app. I will figure it out and get it corrected immediately.
Thank you!
daymian1227
@jennajpollock I’ve sent email and waiting on response. They do not have phone support at this time when I called.
jennajpollock
@daymian1227 thank you so much for getting it canceled on your end!
daymian1227
@jennajpollock poshmark has sent the request up to be cancelled. If it is not resolved on 1/13 I can cancel on my end. I was told to have you repost this until I can cancel or poshmark.
jennajpollock
@daymian1227 thanks!
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