New retail package! Please Download the Pioneer Rayz Pro iOS App and update your earphones upon receipt. This will ensure you have the latest firmware and settings! Keep your earphones up to date. Pioneer Rayz Pro smart noise-canceling earbuds are powered by the world's most advanced app-driven personalized audio technology. Rayz Pro includes both Lightning and USB-C adapters for universal compatibility with iOS, Android, Laptops, and Nintendo Switch, along with a premium travel case. Pioneer Rayz Pro brings together some of the most advanced audio features all in a small and mobile earbud. Designed by audio veterans and enthusiasts in Japan and USA. Lightning and USB together: Rayz Pro is a truly cross-platform headset. Using an advanced connector design, you can easily switch from Lightning to USB-C and back. No batteries to charge or wireless connections to manage; just simply plug-in and indulge!