I loved this bottle warmer and it's in good used condition. The inside has some grime in it that I'm sure can be cleaned out (see pic). I know this bottle warmer has mixed reviews but I loved it for heating up our bottles. It does take time to warm up. Some of the writing has been smudged off from use but everything is still visible and it works fine. See listing here: https://www.amazon.com/Philips-Temperature-Control-Automatic-Shut-Off/dp/B0876T9DQZ