⚫️ The charm has all pandora labels, brand new. ⚫️ We will ship all items within 1 day of receipt of your payment, and we ship everyday except Sunday to make sure you get your order quickly. ⚫️ I make all effort to make sure the item you receive is perfect for you. If you like the item, could you please give us a positive feedback. If there is any problem, please feel free to contact me, I will do my best to resolve any problem.. I don’t make myself responsable for customer wrong address!