Pre owned in great condition. I’ve used this ring for the last four months so there are definitely surface scratches (the surface scratches are impossible to avoid. They began the first day I wore it and I was always careful). It was brand new when I purchased it for $549. It was hard to photograph, but on both sides of the very back sensor, some of the rose gold has worn off. You can’t see it since it’s on the palm side, but wanted to point it out. It was like that in the first week I wore it. The ring works perfectly. I typically charge it every 3.5-4 days so the battery life is awesome, and it only takes about 45 minutes to get a full charge. Never any issues connecting. I already unpaired it from my app and phone as I purchased a new one, so it’s ready for the next user. :) I’ll also send you my clear and black protectors. I would use these lifting weights from time to time. I am a smoke free and pet free home. Still on their website for $449.