I just purchased these from qvc.com so they are brand new in the box. They were final sale, so I cannot return them. They run true to size. I only wore them around my house, but unfortunately they do not fit me. They are so gorgeous, high-quality, and Jack Rogers is iconic! Jackie Kennedy, when she was first lady Made this brand famous! Reeeeally wish I could keep them but hopefully they will make someone else’s feet happy! 😊 I always ship same or next business day! Smoke-free and pet free home!