Yes, this is the super popular cool gel memory foam pillow from Saks 5th Ave only on select international long-haul flights in United Polaris cabins. And, no, United Airline attendants no long gives it away even you ask for it. Read all the articles about those Polaris cabin memory form pillow enthusiasts, you will have a clue why it's so loved by those experienced travelers. Why it's so popular? Ask yourself how it felt when your head kept rolling off the synthetic fiber filled pillow handed out by the airline crew, or how sour your neck was after napping on the air pillow around your neck. The first class experience is totally different. This memory foam pillow from Saks 5th Ave is extremely comfortable and the size is just perfectly right to support the head and neck. I think the quality of the memory foam and the ergonomic design make a huge difference. The size also fits into bags of any size perfectly. Just put it in the carry-on suitcase or backpack, you will enjoy the sleep of first class comfort on a domestic flight or economy class on a long haul. Ever best choice. This is from my last trip back from Asia on a 14 hours long haul flight, I asked the attendant if I can have the unused one from the empty neighbor seat. And she kindly gave it to me. All airlines are cutting corners because of the COVID. Free pillows and blankets no more.