New never used. Another bottle came on subscription before I was able to cancel. Virbac: Epi-Otic Advanced Ear Cleanser for Dogs & Cats, 8 oz About this item Non-irritating solution Use during routine cleansing of sensitive ears Removes debris and excessive wax and dries the ear canal. Recommended for pets with chronic otitis externa which is chronic inflammation of a dogs external ear canal. It has a low pH, so it shouldn't interfere with other ear preparations.