New in box, couldn't exchange but not my size. Beautiful boots! Will include the box and shoe bag with purchase. Website suggests sizing up a half size---so these will fit a 9 foot well. (I can vouch for that---I normally wear an 8 and an 8.5 was perfect for me) From the website: Tried and true, she’s our classic combat boot designed to provide stability and structure in style in just about any environment. Lace her up, and get on out there! Rugged yet elevated design Custom Nisolo memory foam insoles Waterproof leather upper Gusseted tongue designed for water resistance Cotton twisted yard laces Soft interior leather lining Shock-absorbing and durable, studded rubber soles High quality, breathable leather upper Slip-free rubber heel cap Leather Working Group Certified 100% Living Wages, 0% Net Carbon