This ice ball maker is New! However, just the packaging was damaged and opened in transit. The directions fell out but are available on Amazon! Its pretty self explanatory-you put water in container 1st then molds go in! Premium Silicone Ice Ball Mold for Whiskey Lovers: Crafted from top-tier taste-neutral silicone, this mold creates perfect 2.5-inch ice spheres, combining eco-friendliness with exceptional quality, ideal for whiskey enthusiasts. Crystal Clear Ice Ball Maker: Our ice ball maker guarantees crystal clear ice balls, enhancing flavor and aroma. The innovative design, utilizing directional freezing technology, ensures dilution-free drinks every time. Effortless Ice Removal Design: With our whiskey ice cube mold, removing ice is incredibly easy, surpassing traditional ice presses in convenience. This large ice maker is as practical as it is stylish, perfect for modern home bars. Elegant Ice for Exquisite Cocktails: This cocktail ice ball maker is essential for cocktail lovers