This is brand new in the original box. It was never used. It's completely brand new. Comes with a 6 ounce refreshing gel cleanser. Which is still sealed. And an additional sensitive brush head. Revealed soft, smooth radiant helping looking skin. Retail value is $221. Boxes in good condition. From Macy's. Sold as is and a final sale. I do not try to clean the items I list. Zoom in on pictures for condition and cleanliness. There's no refunds and no returns. Check my perfect feedback anywhere.