Meet your Posher, Christa...
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Hi! I'm Christa. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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lanalt
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37 Comments

susanfnolan
I am contacting you before registering a problem/inquiry as per your request. The blue topaz ring I received looks different from its Poshmark listing. On Poshmark, the silver looks whitish and the ring looks handcrafted. The ring I received looks and feels like stainless steel and looks machine made. It is dark and shiny. I would like to return the ring and be refunded for purchase price and shipping. Thank you, Susan Nolan
Mar 12Reply

trinketry
@susanfnolan Hi, it's definitely the same ring and should be stamped with .925 inside the band indicating that it's sterling silver, but it's still no problem to return it. Do you still have the envelope with my address?
Mar 12Reply

susanfnolan
@trinketry Yes, I do.
Mar 12Reply

trinketry
No problem to refund if you want to return it. : )
Mar 12Reply

susanfnolan
@trinketry Thank you. Am sending back to you today by priority mail.
Mar 12Reply

susanfnolan
@trinketry I understand you will refund postage also.
Mar 12Reply

susanfnolan
@trinketry If you want I can put your email in priority mailing so you will see tracking. But only if I receive immediately as I am setting it up right now.
Mar 12Reply

trinketry
Hi, I've never done a return on Poshmark before and I've been looking over their rules and I think you have to file a request on your end for a return. There's no way to do it on my end, unfortunately.
Mar 12Reply

susanfnolan
@trinketry Will do.
Mar 13Reply

susanfnolan
@trinketry Hi, Christine. I have contacted Poshmark because in delaying to file a problem/inquiry and contacting you as per your request, and in texting with you for the past two days, I believe I may have exceeded the time allotted to request a refund. I would appreciate it if you would Please contact Poshmark to resolve this issue, as I am unable to do so at this point and the ring is on its way back to you as per our conversations yesterday and today. Thanks so much!
Mar 13Reply

trinketry
@susanfnolan Okay, I'll do that. : )
Mar 13Reply

susanfnolan
@trinketry thanks so much!
Mar 13Reply

thechester
Hi ... I had to decline offer because I have one of the necklaces coming from EBay. I will create a new bundle soon. Thanks for the nice offer!
Mar 29Reply

trinketry
@thechester Sounds good. : )
Mar 29Reply

trinketry
@aliceparks I'm sorry, I haven't been able to find anymore of those. :(
Jul 23Reply

kinla
Hi, I wanted to add a couple of items to a bundle. But there's a lot that says not for sale. Are you on vacation hold? Seems like a dumb question but on desktop not phone right now so hard to tell...
Aug 03Reply

trinketry
@kinla Hi, I'm not on vacation hold, but I am out of stock on a few items and those are listed as not for sale. I think if you go to the left hand side of the page toward the bottom you should be able to check "available" and it'll sort my items by what is in stock. Hope that helps. Thanks for your interest! :)
Aug 03Reply

kinla
@trinketry ah yes, that explains it. Will you be getting the silver bird pendant again?
Aug 04Reply

trinketry
@kinla Probably not any time soon. I'll let you know if I do, though!
Aug 04Reply

kinla
@trinketry thanks for letting me know.
Aug 04Reply

longshot7782
I ment to accept your offer on the silver and leather earrings. I’m new at this, but I would love to have them for $36.
Sep 18Reply

trinketry
@longshot7782 Yes no problem. : )
Oct 10Reply

omstarfish
Hi there, I just received a necklace from you that I would like to return and be refunded.
I have serious questions about the authenticity and it’s clear to me that these are not actual cut gemstones.
Thank you!
Apr 13Reply

trinketry
@omstarfish Hi, I'll look through my back catalogs and see if I can find the description to see if I got it right, but you're welcome to return either way. I don't want you to be unhappy with it.
Apr 13Reply

vickielcody
Hi, I ordered a bracelet and the heart earrings on August 17. The bracelet arrived even though the colors are not the same as the picture and the Sundance acclaim heart earrings are not inside the box. Are they coming separately?
Aug 24Reply

larkgothard
Hi there. I recently received a “bundle” with one of the bracelets missing. I love the two and am hoping the third one is being shipped separately...anyway to know if that is the case?
Sep 28Reply

trinketry
@larkgothard Hi, I'm hoping you got my messages?
Oct 01Reply

larkgothard
I didn’t. Where can I find your messages?
Oct 01Reply

larkgothard
Ok. I found your messages! Maybe you could refund the bracelet, sorry for this hassle!
Oct 01Reply

larkgothard
If I accept posh credit instead of a refund, will you be adding items along these lines to your closet? Otherwise I’d probably choose just to have a refund.
Oct 01Reply

larkgothard
My most recent “bundle” is missing an item, the copper and pearl earrings. What shall we do about this?
Oct 02Reply

trinketry
@larkgothard Oh gosh! I am so sorry! I'll ship them out on Monday. I really apologize! : (
Oct 03Reply

trinketry
@larkgothard Yes, I should be adding more bracelets very soon.
Oct 03Reply

capitol1
I have never received my bracelet. I want to cancel as been 6 weeks since I ordered. Posh status say shipped.
Feb 07Reply

slovinger
I received the bracelet and the earrings are not as pictured ..oval instead of round ..I doubt these are Sundance products at all and want to return them ...very disappointed
Feb 24Reply

willnaqdb
Hi. I bought the following on April 6th:
Sundance Catalog Lapis Studs & Bead Wrap Bracelet
Sundance catalog Earrings & Leather Wrap Bracelet
There has been no indication of the items being shipped and i received an email from poshmark saying i can get a refund. But i really just want the items. Do you know when they can be shipped? Thanks.
Apr 24Reply

sbcoakparkmom
Thank you so much for liking the swim shorts in my closet. if you would like to buy them, I could decrease the price to $13 and Poshmark should offer you discounted shipping today. As I can only do this once and it is only good for 6hrs, please let me know if you would like me to do it. Thanks!
Jun 20Reply
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