Like NEW! CARRIED TWICE. Long strap never used. This is the small tote, not the tiny crossbody. Hardware is nice and shiny no scratches . Leather is bright red and beautiful! The model in the picture shows the size of the bag. No damage . Inside is perfect! Serial number is pictured. Comes with care card. No dust bag. Includes long strap. RETAILS FOR $395. If you have been wanting this bag this is your chance to get it over $100 off retail in EXCELLENT CONDITION.