This is an adorable purse I am in love with the way it looks! I have unfortunately never used and is brand new! I am not a fan of cross body purses and it was received to me as a gift! The straps are removable for a hand held bag if preferred! This bag is brand new and so elegant and gorgeous. I have never used it. This is authentic straight from the website message me for verification if concerned! i am open to negotiating the price!! If you would like any information or have any questions I have the boxes and bags/ tags for all my products!