This bag has been used and has signs of wear, but lots of life left! Buttery soft genuine leather. There is some wear primarily on the outside of the bag above the gold Lily Jade logo-I tried to capture in the photos. If there are certain photos you would like, please let me know and I can add them! The interior has some minor staining that I’ve not tried to remove. All zippers work smoothly. Backpack strap included, will remain attached as in the photos. Nonsmoking home. We are dog friendly, but my bags are not brought into the areas where they are allowed. Price reflects wear, but I’m open to reasonable offers.