LOUIS VUITTON Neverfull mm
$1,750
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💯Authentic
⚜️great condition Date Code : CA0290
⚜️purchased in 2020
⚜️wristlet NOT included..box, receipts and dust bag YES
⚜️interior color is Peony (always sold out)
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Posh Protect: Buyer Protection Policy
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ninaahu13
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15 others
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43 Comments
philippikatie
Hi! When can you ship once this is purchase? Thanks!
Jul 29Reply
momstarr
@philippikatie yes this will ship right after it is purchased
Jul 29Reply
philippikatie
@momstarr hello! Has this shipped yet? Thanks!
Aug 01Reply
momstarr
@philippikatie hi, yes, shipped out today🥳
Aug 01Reply
philippikatie
@momstarr yay!! Thank you!!!
Aug 01Reply
momstarr
@philippikatie I bubble wrapped it and packed it as carefully as I could
Aug 01Reply
philippikatie
@momstarr have you received any updates on shipping? All I see if Aug 5th it’s in transit but I feel like it should’ve been to Poshmark already 😭😭😭
Aug 12Reply
momstarr
@philippikatie I just keep seeing that it is still in transit. Shipping has been delayed but I hope it gets delivered soon😕
Aug 12Reply
philippikatie
@momstarr I hope it’s not lost 🙁
Aug 12Reply
momstarr
@philippikatie 😩 I really hope not
Aug 12Reply
philippikatie
@momstarr I wonder if maybe we should contact Poshmark? It basically hasn’t been scanned in almost 2 weeks? What do you think? 🙁
Aug 13Reply
momstarr
@philippikatie I reached out to customer service.. “Rest assured, we will provide you with a tracking update on the Order Details page as soon as we receive additional information from USPS. I want to assure you that we do have a process in place for situations such as this.” that was the response I got🙁
Aug 13Reply
momstarr
@philippikatie & the tracking info still says “moving thru network”…this has never happened before, I am so confused/fruastrated
Aug 13Reply
philippikatie
@momstarr it is super weird! I’ve never seen this either for this long.
Aug 13Reply
momstarr
@philippikatie so the tracking says “package arriving later than expected but moving to the next location. & there is a flood and severe weather advisory in the area it’s at
Aug 14Reply
philippikatie
@momstarr thank you for the update! I’ll try to stay patient and let it run its course for shipping 😂😂
Aug 14Reply
momstarr
@philippikatie no problem🙂 I hope it gets to you soon
Aug 14Reply
momstarr
@philippikatie hey so after several emails and back & forths, I was just sent an email telling me they are investigating with USPS about the package and to “patiently” wait until the 24th to see what they can tell me to do next😖
Aug 19Reply
philippikatie
@momstarr oh no!!! I hope they find it! That’s so frustrating! 😭
Aug 19Reply
momstarr
@philippikatie I’m sure you as the buyer will be reimbursed if it’s lost but me as the seller I don’t know how this works. I could be out a bag or the sale😞
Aug 19Reply
philippikatie
@momstarr I have no idea! I’ve never had this issue before I’m sure you’d be protected too! That’s what I would think
Aug 19Reply
philippikatie
@momstarr hello! Wondering if you heard anything back from usps? :(
Aug 25Reply
momstarr
@philippikatie hello, well I reached out to customer support again today as they had previously asked me to. I sent an email and left them a message on their Instagram and they did not respond. I’m beyond upset I am going to keep messaging them. This has been long enough and we both deserve a solution😖
Aug 25Reply
philippikatie
@momstarr I’ll reach out to customer service too! I’ll let you know if I hear anything. ☺️
Aug 25Reply
momstarr
@philippikatie hi, did you reach out to them?
Aug 26Reply
philippikatie
@momstarr I did! It gave me an auto message to wait 3 business days for their response :(
Aug 26Reply
momstarr
@philippikatie thanks..this is terrible, I’m so disappointed with their support team..I’ve had the hardest time getting a straight answer. They keep telling me they’ll get back to me but no actual solution. Like just reimburse both parties..?😞😖😣
Aug 26Reply
philippikatie
@momstarr yeah exactly!! You shouldn’t be out anything either! And for them to make us both wait this long is ridiculous! It’s not like it’s a cheap item!
Aug 26Reply
momstarr
@philippikatie I’ve sent messages thru app but the email response is just automated..so I DM thru instagram and they tell me “support team” will help me but they don’t. Then when I do get an email it’ll tell me they are “looking into it” but it’s been 26 days!😵💫
Aug 26Reply
philippikatie
@momstarr have you tried to contact usps yet?
Aug 26Reply
philippikatie
@momstarr so it looks like we might have to contact usps too, but you’ll have to file the claim because you’re the sender. My mom works for usps so that’s what she said lol
Aug 26Reply
momstarr
@philippikatie ok will do!
Aug 26Reply
philippikatie
@momstarr I also had to open a claim with Affirm because I don’t think it’s fair to pay for something that’s lost. Hopefully someone gives us some answers because Affirm will contact Poshmark as well
Aug 26Reply
momstarr
@philippikatie ok awesome I hope this moves things along🤞🏻
Aug 26Reply
philippikatie
@momstarr I hope so too! I don’t understand why postmark hasn’t done anything or even responded.
Aug 27Reply
momstarr
@philippikatie hi! Did you receive the bag today?
Aug 27Reply
philippikatie
@momstarr no I did not? I don’t even see that it was delivered to Poshmark? That’s where it’s supposed to go first??
Aug 27Reply
philippikatie
@momstarr it’s showing on my end that the order was auto completed but the tracking still shows the same thing for August 5th. I’m super confused now!
Aug 27Reply
momstarr
@philippikatie when I check the tracking now it says Details Unavailable
Aug 27Reply
philippikatie
@momstarr what the heck! When I click, it still shows the same details “moving through network” I emailed Poshmark again!
Aug 27Reply
philippikatie
@momstarr I got an email from Poshmark saying they transferred my case to someone else that can assist.
Aug 27Reply
momstarr
@philippikatie that’s good, I’m sure they will send a refund
Aug 27Reply
philippikatie
@momstarr have they responded to you at all if they even found the package?!
Aug 27Reply
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