LOST BAG😭😭

Unfortunately, I am closing my store, either permanently or until Poshmark resolves and takes ownership of this lost designer handbag I sold. They not only let the customer cancel the order after it was shipped, but when it arrived at their authentication warehouse they did not send it back to me. I have opened several USPS cases searching for this bag and it is still missing after more than a month. I have been using Poshmark for several years and nearly achieved ambassador status, and I simply can’t believe that this could happen. How can we trust to sell our high-value items, which are already marked down below value, with a company that carelessly handles our sales. It is with much regret that I am closing my store permanently or until I feel that Poshmark has made efforts to not only resolve this issue but ensure that it never happens again. To the customer who canceled this order, I am disheartened not only by your actions but lack of responsibility and efforts to help find the item you purchased. I offered you a great deal on this beautiful bag, and you repay me by canceling the order after shipment and pretending it is not your problem.