This Machine is like new. I purchased new & have only used the drip Coffee (right side) about 6 times. Everything in pictures is included, all parts it came with along with a permanent filter & brown paper filters(few used) in addition to the machine. Dual-purpose brewing system, Steam nozzle with frothing attachment, 20-second pause feature, Espresso dispensing into carafe or into 1 or 2 espresso cups