KOMONO Sunglasses 🕶 NEW round gray black
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KOMONO Sunglasses 🕶 NEW
COCO Black Smoke
UV 400 protection
Oversized round frame
gray black
UPC 5425026912802
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helenpeekins
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16 Comments
alohaspirit1
Hi Posh V,
Please verify the sunglasses include the case.
Thanks!
shopposhvb
@alohaspirit1 yes they come with the hard case
alohaspirit1
Thanks for confirming!
alohaspirit1
Hi Posh V,
I'm contacting about order ID: 61a6d7c28a92fbc722af2ec2. I received the wrong pair of sunglasses and would like to get this issue resolved as soon as possible.
I mailed back the sunglasses to you, and the package was delivered today (12/6).
I would like an even exchange for the Komono Coco new round gray black sunglasses I originally ordered and for you to honor the same price I paid for the item.
I look forward to hearing from you!
shopposhvb
@alohaspirit1 hello! So sorry that you received the wrong pair. We are waiting for a shipping label from poshmark, so that we can send you the correct pair right away. Thank you for your patience and understanding! We will have them on the way to you asap :)
shopposhvb
@alohaspirit1 so they have refunded you or should be today! We will send out an offer on the pair you ordered so that we can send you the correct pair this time. Thanks again and so sorry for the inconvenience.
alohaspirit1
@shopposhvb Hello - Thanks for following up! I've been offline, so please send resend me the offer you previously sent me. Thanks!
alohaspirit1
I look forward to hearing from you!
alohaspirit1
Please extend the offer - thanks!
alohaspirit1
@shopposhvb: Hello - Since I haven't heard from you, I'm following up!
Please resend the offer you previously sent me. Thanks!
alohaspirit1
@shopposhvb: Hello - I sent you a message two days ago.
I'm waiting for your offer, and I would appreciate a reply at your earliest convenience.
shopposhvb
@alohaspirit1 hello! So sorry, we will send an offer now. You are also more than welcome to send us an offer and we will accept! 🙂
alohaspirit1
@shopposhvb: Hello - I checked and didn't see your offer. Can you send the offer?
If I need to send you an offer, I would like $4.99 shipping like you gave me before.
shopposhvb
@alohaspirit1 it was sent! I will send one again.
alohaspirit1
@shopposhvb: Thanks for resending the offer! I accepted.
shopposhvb
@alohaspirit1 absolutely! Thank you for your purchase! Happy holidays 😊
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