The shower head is new and never been used. Outer box was damaged in transit, so the unit ships without original box. It contains everything you need to successfully install it: wrench, tape, step by step instructions. This is your most essential beauty wellness tool. The Jolie Filtered Showerhead is best-in-class at removing chlorine & heavy metals from one's shower water for better skin, hair, and wellbeing. THE DETAILS Includes: 1 Jolie Filtered Showerhead, 1 Replacement Filter, pre-installed, 1 Jolie Tiny but Mighty Wrench, 1 Jolie Cutest Plumber's Tape in the World, 1 Install Guide Filter must be replaced every 90 days Jolie is one-size fits all & does not compromise on pressure Measures approx 5.3" in diameter and 5.4" in height