Ivy park belt bag
$50 $75
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Like new, only used a couple times.
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snailyonce
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45 Comments
tiarvs
Does the bungee cord come with in order to use the larger section as a crossbody/shoulder bag?
gisellesoleil
@tiarvs yes! everything pictured is included. the strap is adjustable.
tiarvs
@gisellesoleil I asked because the bungee is not pictured. (the cord that attaches to the loops on top of the section that reads IVY PARK)
gisellesoleil
@tiarvs oh no, just what is pictured. not the cord strap that is not included.
mrselle
Hi, how long do you take to ship out?
gisellesoleil
@mrselle hello, I can ship out early tomorrow morning!
mrselle
Ok great! It’s in great condition yes?
gisellesoleil
@mrselle yes! :)
gisellesoleil
@mrselle hello, sorry for the delay. I had an emergency come up today and could not send out your purchase. Is it ok if I send it out tomorrow?
gisellesoleil
nevermind, I just dropped it off at the post office! :)
mrselle
Hi, I didn’t get your message even via email for some strange reason, maybe need to turn on in notifications. Thanks for the update, I’ll keep an eye out for it:)
mrselle
Hi, I just received the package and I was sent the wrong item. I received a pair of shades.
mrselle
I ordered the Ivey park belt bag
mrselle
Ivy
gisellesoleil
@mrselle what?? is there a way you can show me pictures on here?
mrselle
I sent tried to send it to you through this forum but could not, however I did send it to PoshMark customer service., where they do have an option to send photos so they should be able to show you what I’ve sent.
mrselle
I received a package from you Giselle M. Inside you send a note spiritual note as well correct?
mrselle
The glasses are a Lexxola brand which I’m not familiar with
gisellesoleil
@mrselle ok thank you, and I am so sorry. I did send out two packages that day but I am certain I put the ivy bag and your address correct.
can I send you my email so you can show me pictures of the box and the shades?
Poshmark might take a while to send the pictures to me
gisellesoleil
@mrselle was the box small or big?
mrselle
Posh mark responds within 24hrs they say, perhaps we should continue to resolve the issue that way since you have stated you are certain you sent it to me though I have not received it. This way we are following protocol to get this resolved, know what I mean?
I feel like I have described the item you sent to me (dark shades Lexxola brand) I could not know those details if I wasn’t sent the wrong item.
mrselle
If you sent two items that day I would recommend that you get in contact with the other buyer because you have more than likely sent them my package.
gisellesoleil
@mrselle Yes, I understand. I’m just so confused as to how I mixed them up when I distinctly remember putting the ivy bag in a small box and used the right label. and the Lexxola glasses in another bigger box. in fact, the Lexxola was a purchase I made and was returning back the seller because they were scratched! I am so sorry. The only thing I can think of is not putting the right label.
mrselle
That is understandable, I’m not doubting that this is the case, I’m just letting you know that the issue has occurred. I was so excited for the bag but all we can do now is figure out what to do next.
gisellesoleil
@mrselle Yes, I’ll be on the lookout for the poshmark notification.
mrselle
I’ve just received an email on how to return for a refund. However, due to our unique circumstance and the fact that I still do want the bag are you planning to reach out to PM yourself? Or should I go ahead with the refund process? Thank you
gisellesoleil
@mrselle I will contact Poshmark so we can locate the bag. I already messaged the other seller and she has not received any mail.
mrselle
Ok, although I did just complete the return through “my purchases”, I haven’t shipped it out yet. Please keep me posted.
gisellesoleil
@mrselle you can go ahead with the refund process and send the glasses back to me. I’ll try to see where the bag went and when I find it i’ll let you know if you want to repurchase. I am so sorry for the mix up.
gisellesoleil
@mrselle Also, did it come in a long rectangular box or small box?
mrselle
Yes, It came in a long rectangular box. And okay, I will ship tomorrow then.
gisellesoleil
@mrselle thank you!
mrselle
Hello Giselle, apparently you sent both items to my home because I just got home and a smaller box with the bag was at my front door. Also, I received an email today from PM stating that they will refund me the money once I return the item to the seller (you), however, I will let them know that the item has arrived and I no longer need the refund.
I will return the glasses to you through ups because I’m afraid if I use the free label that they sent 2 me, they will think it’s for the refund
mrselle
What a mess lol. I will contact them now
gisellesoleil
@mrselle I was just about to head to the usps! thankfully it arrived to you. I don’t know why they weren’t shipped together. I’m so sorry for this whole mess. Thank you so much!
mrselle
I just sent POSH Mark customer service an email explaining the whole situation. I did let them know that I no longer need a refund and requested that they send me a secondary label that I can use to return the wrong item to you. If they can’t I will then pay for it to be returned as a courtesy. Please them a little time to respond to me and I will get back to you asap. Thanks
mrselle
I’m glad I got to you before hand and you didn’t waste your time:)
As soon as they respond to me I will let you know my next move!
gisellesoleil
@mrselle thank you so much for your understanding. I appreciate your help so much! :)
mrselle
Of course, things happen and I would’ve liked to be given the same courtesy of some understanding if it were me. No worries, and thank you for my purchase. Still waiting on a word back from PM. I’ll be in touch shortly.
mrselle
Hi there, so PM still has not gotten back to me however I’d like to ship the item today. I think I’m gonna just use the free label that they sent to me. It may not be an issue. What are your thoughts?
Thank you
mrselle
Hello again, PM has just informed me that they went ahead and released the funds to you. Also, they sent me a new label to return the glasses back to you. I will ship it out first thing tomorrow morning because my post office closed today at 4:30. Happy it all worked out. Will contact you after I send it out. Take care.
gisellesoleil
@mrselle sorry just saw the messages. Thank you so much! I appreciate it!
mrselle
Of course, happy everything has worked itself out:)
mrselle
Hi, the package has been shipped! Take care:)
gisellesoleil
@mrselle thank you! you too :)
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