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staceylagirl
staceylagirl
Updated Oct 03
staceylagirl
staceylagirl
Updated Oct 03

I feel this UNACCEPTABLE 🙈YOUR EXPENSIVE ITEMS

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This must be changed!!! Strike 1. When u ship over $500 - ur items goes from your house to Richmond CA for authenticity check then to your buyer. I live in Boston. All this travel with a $100 insurance R THEY SERIOUS
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87 Comments
jenniferllaurie
jenniferllaurie I know i saw that happen to me too! Very strange.. just have to hope it doesnt get lost 🙏🏻🙏🏻
Jun 01Reply
staceylagirl
staceylagirl @jenniferllaurie no kidding! When i sell off E B a Y . I as a seller insure my items at full value or at least selling value. This is so wrong. Imagine selling something here like my Vetements dress at $3500 no way Id SHIP THRU POSH ! Right?!?!!!! Thank goodness my MCQUEEN made it. I posted after my buyer received!
Jun 01Reply
maux_lux
maux_lux I completely agree with you that PM needs to update and enforce their policies to protect all orders, especially luxury/high end designer goods. Its so frustrating & some of their HQ associates need better training. I sent a formal written complaint to their offices but idk if they'll ever do anything to improve this platform. Hopefully they care enough to make things better! Keep smiling, Beautiful!🌸 Things will come together! Xoxo-Mo
Jun 01Reply
staceylagirl
staceylagirl @maux_lux about 2 years ago I sent PM CS an email about a hole I saw in their process - I am a senior software engineer. I asked to be passed on to technical support. They never would pass me thru or pass my email on. PM was losing money and I tried to tell them I found a bug 🐜 in their process. Their CS is highly faulted. Im sure CTO would not be happy.
Jun 01Reply
maux_lux
maux_lux @staceylagirl ohhhh my goodness!! Smh--idk what PM is doing. They definitely NEED you!
Jun 01Reply
staceylagirl
staceylagirl @maux_lux insane huh! Your closet is gorgeous!
Jun 01Reply
maux_lux
maux_lux @staceylagirl its crazy! And its so sad that they didn't want your help too. You know your stuff--you go girl! Keep your head up💕💕 And thank you! You have a great collection too!
Jun 01Reply
staceylagirl
staceylagirl @maux_lux thank you! Same to you! Your sweet and genuine!! XoXo
Jun 01Reply
maux_lux
maux_lux @staceylagirl 💕💕💕 hope you have an awesome day!💕💕💕 Come visit my closet anytime or tag me if you need a shopping buddy to help you destress💕
Jun 01Reply
myclosetrocksco
myclosetrocksco good to know!! but one thing that is good is that if a package is ever lost in the mail, posh will refund the buyer AND release earnings to seller! This has happened to me TWICE! :(
Jun 01Reply
staceylagirl
staceylagirl @emilybarrett3 omg really!!! Thats amazing!! I honestly find that hard to believe knowing PM CS ( but of course i believe you! ) as I had a Vince shirt lost - sold for $20 but orig was $300 and PM CS never responded after 5 emails i gave up!
Jun 01Reply
myclosetrocksco
myclosetrocksco @staceylagirl are you serious?! that's terrible! I'm sorry that happened to you! but yeah here is a direct quote from their message to me:
Jun 01Reply
myclosetrocksco
myclosetrocksco "We are reaching out to you regarding your recent purchase, "BLOWOUT Authentic Herve Leger "Maricel" dress". Although the seller shipped the package, there is unfortunately no USPS tracking activity. Therefore, we have processed this as a lost package and will be compensating both sides. We have refunded you, while also providing the seller with their earnings, as part of the protection we provide each of our users."
Jun 01Reply
staceylagirl
staceylagirl @emilybarrett3 Thats amazing!! Wow! Thats awesome!
Jun 01Reply
blonderaider21
blonderaider21 Yikes I'm going to have to take down my expensive bags then and sell them somewhere else. That's scary
Jun 03Reply
staceylagirl
staceylagirl @blonderaider21 no kidding thats insane. I insure my items at full value when i ship from e B a Y. $100 are they crazy!!!
Jun 04Reply
goforit13
goforit13 You sold that backpack for 630???? What?? And what kind of crap is that? They make you send it in got authenticity check and they only insur for $100? H--L no!
Aug 11Reply
staceylagirl
staceylagirl @goforit13 yup i $630 so i got $500. And yup insurance is $100 on anything above $500 so i would of never sent that bag via Posh if I knew the insurance was $100 on a $4000 bag but i realized after ship! Thats insane!
Aug 11Reply
goforit13
goforit13 @staceylagirl they're going to get sued much sooner than later!
Aug 12Reply
staceylagirl
staceylagirl @jasani read this - just fyi and ok understand ur position! Im looking for $250 profit lowest - so i said $313 but $300 thru posh is my lowest. Thanks
Oct 02Reply
staceylagirl
staceylagirl @jasansi ^^ read above - typo on ur tag name
Oct 02Reply
staceylagirl
staceylagirl @jasani wrong tag hun!
Oct 02Reply
staceylagirl
staceylagirl @jasansi - my point is - for the earring fine - no prob - but my $4K vetements dress like no - this why ppl do other - i have 12K followers - been here since dec 2012 - i follow all rules - But posh not insuring fully is wrong on every level! Ive contacted them
Oct 02Reply
staceylagirl
staceylagirl @leysa do know abt this
Oct 19Reply
leysa
leysa @staceylagirl damn! No I didn’t know that! Wow that’s terrible! Thank you for the heads up.
Oct 19Reply
deguichard
deguichard I’m chocked!!! Never paid attention to that. Thank you for sharing!!!
Sep 23Reply
glittlex
glittlex That’s crazy. Especially considering that they will insure a purchase less than $500 for the full amount. I purchased a bundle from a seller a while back that got lost in the mail. It was almost $200 and Poshmark refunded me the whole amount and gave the seller the whole amount of credit as well. I never listed my more expensive stuff on here because of the fees, but now with the low insurance too I can’t image ever listing any of my designer bags.
Oct 22Reply
drpsych_faves12
drpsych_faves12 @manish - see above concerns from a fellow Posher. Thanks! 🌹🌹
Jan 26Reply
aryanbean
aryanbean Completely ubserd and seriously good to know!! Thank you so much for sharing! Love ya closet Ma❤️!!!
Apr 18Reply
staceylagirl
staceylagirl @aryanbean yes be careful with your pricey stuff! Xx 😚
Apr 18Reply
damiangray
damiangray @aryanbean Hi, I feel terrible for you! Something similar happened to me then I discovered for future shipments I needed to purchase additional insurance to be 100% covered ..USPS , PM's preferred shipper, will only cover $100. which of course sucks, but that's the deal. Even UPS changed their ins.policies ..Art and I ship handmade lamps all over the globe and if they break during transit, breaks your heart and wallet! Stay well and best of luck!
Oct 03Reply
staceylagirl
staceylagirl @damiangray Its positively nerve wracking $5K or more ( as in Art!! in my case it was designer clothes) traveling around w $100 insurance. I once shipped $40K worth of clothes i insured the whole shipment for full cost of m items. So much money. Sometimes i just risk it and pray 🙏👩‍💻 thanks for thr support 👸🤳💃
Oct 04Reply
damiangray
damiangray @staceylagirl ugh..I know. Don't get me started..my husband and I have curated 3 International museum exhibits..But at least with clothing you don't have to deal with " Carnets"!!! All the Best to you!!
Oct 04Reply
staceylagirl
staceylagirl @damiangray you & your hubs sound like u got it going on! Congratulations to you. Xo 😘
Oct 05Reply
theclosetcanyon
theclosetcanyon @staceylagirl randomly found your page! and found this post! omg- this is so scary, i’m considering taking down all my gucci stuff 😭 i had no idea! i love your closet btw! sending you love and god speed hope our things will never get lost in the mail 😭❤️
Nov 20Reply
staceylagirl
staceylagirl @theclosetcanyon thank you ❤️ yes i cant believe this policy has not been updated. Ive found holes in many of their processes and have alerted their customer service and tech team. Way early on ( ive been here since dec 2012) i told the tech team about a bug ( im a sr sw engineer ) in their algorithm- nothing and customer service even worse. Stay safe use the bay of e for pricey stuff
Nov 20Reply
staceylagirl
staceylagirl @theclosetcanyon yea not thru here for your Gucci. Not w their shipping. My Stella Boots just went I did it off here, i fully insured em w my buyer for total value $1000, plus shipping, plus confonfirmation signature - Shoes weighed 4 lbs - cost me $30. If u get a buyer here message me i can help but we make its a solid buyer then its easy
Nov 20Reply
theclosetcanyon
theclosetcanyon @staceylagirl thank you do much you’re so kind!! okay i will- i was going to check out the RealReal today in Beverly, they just take so much :( but i guess its safer and faster. Im curious how much they’ll take for my Gucci jacket!
Nov 20Reply
baghoard
baghoard @staceylagirl wow that’s insane, I had no idea Thanks for the info 😊
Dec 06Reply
staceylagirl
staceylagirl @baghoard i found out the hard way! I immediately contact and posh confirmed it was true. All my over $1K i dont S e l L here. Use the Bay of E ❤️ also many holes here im A senior software engineer HMU any issues 💥 been here since 12/2012 Seen it all plus ha
Dec 06Reply
baghoard
baghoard @staceylagirl I bet. Omg 😱 I’m going to look into another place
Dec 06Reply
staceylagirl
staceylagirl @baghoard thats sucks for u 😐 im designing a platform cuz ya agree. The dumbness is real Ive been here so long i work around it. Be safe. Xo love Stacey
Dec 06Reply
fashion_scrilla
fashion_scrilla Is this true? How is that legal? Is there a way you know of for us to upgrade the insurance? I know for a fact that USPS is not very reliable they damage boxes/items and deliver them half opened or even worse “lose the package” all together on occasion. This concerns me...
Dec 13Reply
staceylagirl
staceylagirl @fashion_scrilla yes u can add ur own insurance and yes its true.
Dec 13Reply
staceylagirl
staceylagirl @fashion_scrilla you could email support and see if they’ve fixed this hole in the process. Im a sr sw engineer been here 9 years ive told posh over the years many things. Last i checked this policy of $100 insurance for plus $500 was this
Dec 13Reply
staceylagirl
staceylagirl @fashion_scrilla i see you just got here in 2019 and i see your closet Jeez b so careful here. Crazy ness on Posh. Any questions hmu xo 😚
Dec 13Reply
staceylagirl
staceylagirl @fashion_scrilla all my high end for example thom browne, chanel, etc I personally don’t sell here unless i take a chance or know the person also watch for guys being weird
Dec 13Reply
fashion_scrilla
fashion_scrilla @staceylagirl 🙈 I’m so glad I found you and seen your posts on the advisories because I have been really worried about selling particular items and I have not even listed all of my lux items in fear of what may happen.
Dec 13Reply
fashion_scrilla
fashion_scrilla @staceylagirl There are so many scammers I find here trying to scam, one scammer stole a package from me already (thankfully it was only pre-loved fila sneakers and matching fila accessories, and sneaker protection spray) it was only a $155 loss from my inventory. But poshmark was of no help at all and did not recover my package from the posher. So I had to take that loss as my first harsh lesson on here. Since then I have been so worried.
Dec 13Reply
fashion_scrilla
fashion_scrilla @staceylagirl I especially get worried about items such as Supreme and Yeezy sneakers because they have a higher stock value compared to their retail price. 🙈 you’re right, I’ll need to look into how to upgrade insurance on particular items for certain.
Dec 13Reply
fashion_scrilla
fashion_scrilla @staceylagirl I’ve seen some weird accounts on here constantly asking women to “model” their high heels etc... seems pervy and suspect to me also (is this what you mean)? Thankfully I don’t post any personal photos of myself and I do my best to avoid modeling items myself because I definitely want to avoid that and any further creepiness creeping on my page he he 🙈🙊🙉🤓
Dec 13Reply
fashion_scrilla
fashion_scrilla @staceylagirl thank you for your kindness and the time you have taken from your day to give me such great advice and tips. I take all of them to heart, I appreciate you my dear💕🙏🏼
Dec 13Reply
mcjayne
mcjayne @staceylagirl TOTAL BS!!! No wonder posh keeps making more & more $$$
Dec 19Reply
punkiepinkies
punkiepinkies Holy S&#t!!! i seriously wondered about this, so thats the very reason when idk what their policy is on ins/claims i just dont list the money bank items! its far too risky, good to know that my gut instinct was right on this! thanks for sharing!
Feb 06Reply
staceylagirl
staceylagirl @punkiepinkies of course. So behind the times! Xo
Mar 28Reply
mcjayne
mcjayne @staceylagirl And this is why I won’t sell anything high priced on posh anymore! Among other reasons? People who have BAD buyers remorse & purposely destroy your gorgeous high end item for a return! I had it happen TWICE! No more! The resale app with the big T? Ending in Y? Has a better clientele for high end! Xoxoxo I always love your closet & good god I would cut a B for that FP Gemma dress 😂(not really, can’t handle bad karma!) Hope you are well my friend. Much❤️& no Covid to you.
May 01Reply
staceylagirl
staceylagirl @mcjayne hahahaha legitimately 😂☺️💓💓💓🏋️‍♀️🏋️‍♀️🏋️‍♀️🏋️‍♀️ omg u need my Gemma dress! Hmu if u even ever rly want it. Lmao im about to wear to clean my house ha! Hey r u on insta! Lets connect! Xo 😘
May 02Reply
staceylagirl
staceylagirl @mcjayne yes and we r all healthy! Thankfully this is crazy
May 02Reply
mcjayne
mcjayne @staceylagirl I am cracking up right now, imagining you cleaning in a Gemma 😂 have you seen the new FP onsie? Sold out of course argh. I just can’t get on there anymore because I want it ALL! I want your entire closet woman! Xoxoxo I can’t remember if my insta is even active because since we started building our house, I just haven’t had time to breathe! I have a love/hate relationship with social media 😂❤️
May 03Reply
mcjayne
mcjayne @staceylagirl I have to admit? I am really scared of getting this Covid 💩! Being immune compromised from chemo, I’m just so nervous lately! My entire family in Utah has been fighting Covid for the last month. It literally spread to every family member. I was a mess because I’m here in Az & can’t even get to them without a 2 week self quarantine state to state! I NEED to eat, I get anxiety & I’m the opposite. I’m a emotional starvation case lol. 😂
May 03Reply
c_est_lavie
c_est_lavie @staceylagirl hi...i want to say how sorry i am for what happened....reading through all these horror stories only makes me realize just how horrific PM really has become...they Discriminate, and withhold my earnings from me..go as far as changing dates on when my customers get their packages! ive screenshot EVERYTHING!! They make my life a living hell! ive lost count on how many of my customers have
May 05Reply
c_est_lavie
c_est_lavie @staceylagirl reached out to me, telling me they " could not access their items to accept their pending order. There is soooo many other Unbelievable things theyve done to me i went to the owner himself...left a message, i was emailed by a woman " for him"...2 emails, shes not got back to me since. i have talked to MANY Poshers who are having serious issues as well, and have
May 05Reply
c_est_lavie
c_est_lavie @staceylagirl gone " outside" to retain help. i did the same regarding my earnings first, i spoke with the labor board, they have all info needed, labor board put me over to the AG's office, as these things are NOT pretty. i thought i would have tried to reach out to the CEO here first, trying to let him know exactly what was going on...i realized...it doesnt matter to them WHAT is WHAT...the virus
May 05Reply
c_est_lavie
c_est_lavie @staceylagirl popped up right directly before this was addressed, it is nit however...going away...this " support team" has stressed me out...beyond fixing. im here, as like so many others, its hard with this horrible virus to just " start over.....channel 4 news has " entered the picture " as well.....its really sad with what's happening here...no excuses!! as exactly with
May 05Reply
c_est_lavie
c_est_lavie @staceylagirl everyone here on this thread, its unacceptable for ANYONE to be treated unfairly...im real sorry you went through that awful stress, i CAN relate on many levels as i mentioned. you, and every single person who has had to " worry " due to the major incompetence of PM now. its gone much much to far, for much to long.
May 05Reply
staceylagirl
staceylagirl @c_est_lavie sounds awful! Ughhh stay safe
May 06Reply
sandrays10
sandrays10 Hi Stacy. thanks for dropping by and for the heads up on fashion trends. 😉😇🤑🤑take care of you, and happy 4th!!!
Jul 03Reply
fancybusiness
fancybusiness That’s crazy I didn’t know that 🤦🏼‍♀️ not good ! Definitely needs to be changed
Oct 28Reply
danielad84
danielad84 @fancybusiness This is not correct. You guys are in error. What you see when you track your package is insured for $100 but Poshmark has their on private insurance with USPS on every package. So if in case a package is lost , the seller and buyer get their full refund . I have 2 packages lost so far and my earnings were released per sell. The buyer was also refunded. Their Usps insurance is covering that.
Mar 03Reply
danielad84
danielad84 @staceylagirl Please read above ☝☝
Mar 03Reply
danielad84
danielad84 @jenniferllaurie Please Read Above ☝☝
Mar 03Reply
danielad84
danielad84 @blonderaider21 Please read above ☝
Mar 03Reply
fatlucy
fatlucy @staceylagirl omg i didn’t know that I thanks for sharing this very important information I don’t think that’s fair for us sellers
Sep 12Reply
staceylagirl
staceylagirl @fatlucy yes and i know girls say oh posh refunds etc My experience for 10 yrs with posh almost 10 their cs support Is the worst.
Sep 13Reply
staceylagirl
staceylagirl @danielad84 we all heard u @jenniferllaurie we all know abt Poshmark right Jenny so ty 💖
Sep 13Reply
staceylagirl
staceylagirl @romeolovesme if u sell an item over $500. It’s ships from ur house to Richmond CA to Poshmark to be sure ur item is authentic then posh ships it to ur buyer. My point is that’s a lot of usps shipping, normally it’s to ur buyer only and Poshmark normally insures w normal priority shipping ( $50 insurance ) when ur item is over $500 it ships 4x. If it gets lost u get $100 back from them not the cost of ur >$500 item.
Sep 13Reply
staceylagirl
staceylagirl @nabelperez when I realized it my $4K McQueen backpack was on its way from Richmond to east bum Fck
Sep 13Reply
jill12872
jill12872 @staceylagirl You can add insurance to your package if you take it into the post office. If they tell you no ask to speak to the post master. If you email Poshmark do it from the item in question I think that helps alot then look out for the automated reply you should get same day to be sure they received it.
Dec 30Reply
jill12872
jill12872 @staceylagirl But only write once like a simple clear to the point message so you can get a quick response. If you don't see their response do a search for the email and check your spam. It's not easy to get them to talk to you like a human if you have something you need to say that requires a human to read it and use their brain some people have said that sending Manish a Tweet
Dec 30Reply
staceylagirl
staceylagirl @jill12872 it’s all good 💕💕i dont need annnyyyy help with posh I’m here since 2012. Thanks for the input!
Dec 30Reply
jill12872
jill12872 However Poshmark will give you your earnings if a package is lost so you probably don't need it but if you want to be extra safe
Dec 30Reply
jill12872
jill12872 You could read about alot different situations if you google it
Dec 30Reply
staceylagirl
staceylagirl @jill12872 ma’am I don’t need help. I’m all good. Thank you again!
Dec 30Reply
mommicakes
mommicakes I get extra insurance on my expensive items...better safe than sorry 😉
Jun 01Reply

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About the seller

staceylagirl

@staceylagirl

Last Active: Sep 19 2023

Boston, MA
View Closet

487

Listings

300+

Sold Listings

2 days

Avg. Ship time

75

Love Notes

About the seller

staceylagirl

@staceylagirl

Last Active: Sep 19 2023

Boston, MA
View Closet

487

Listings

300+

Sold Listings

2 days

Avg. Ship time

75

Love Notes