I Video All Items Before Shipping: Read Below:

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I will now video All items before I ship due to fraudulent claims! Items are being damaged after they have reached customers and then approved by Poshmark to return to me. I have to say that most of all my customers that purchase from me are very happy and I love all my customers. There is a small few new ones that have purchased and received the item to damage it by trying it on or some other way then open a case to say it was damaged when they got it. I have pictures in the listing to prove it was not damaged before it shipped and still was not believed and now I'm receiving back damaged property. This is a huge loss and I just don't want this to happen to anyone else. The only way to prevent this I can see is to do a video of your items from end to end before you ship it so the customer will not be able to say it was damaged when they received it. Please, I am only making this post to help other sellers. I love POSHMARK and have been here for a very long time but this is the 2nd time I have had something damaged and sent back. Most of all my customers are amazing and faithful and I still love the ones who damage my items and yes, I do forgive you. But I plan to take safer measures from now on to help us all. Please VIDEO ALL SALES AND ITEMS BEFORE SHIPPING TO PREVENT DAMAGES, THEFT OR ITEM SWITCHES. Video every part of your items and write down all heat stamps and serial numbers to prevent any theft or switches of your items. I hope this helps.

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gretta970 and 53 others like this

67 Comments

dolly1370 THANK YOU for bringing this to the community's attention ❤

Dec 15Reply

jacobmeade84 @dolly1370 You're welcome dear friend! I just didn't want anyone else to have to go through this and the safest way to prevent it is to video your items condition before shipping. God bless you 🙏

Dec 15Reply

dolly1370 God bless you too🤗😘❤❤❤ Thank you kind soul

Dec 15Reply

itomanguilla Thank you for the like!! Let me know if you’re interested in a jersey I’m always open to offers!!

Dec 19Reply

diannamaszk I need to start doing that!! It’s literally getting crazy with dishonest people as of late😞

Dec 19Reply

stormtreasures Good idea we just had this problem...

Dec 20Reply

jacobmeade84 @diannamaszk Yes my friend! We sold our Genuine Red Fox Fur Coat and the buyer must have tried it on and ripped it in the back and opened a case saying it was ripped when they received it and Posh allowed them to return it to me. I even had pictures of the coat in my listing showing that part of the coat and there were no rips. So I had to make this post to help others. I don't want this to happen to anyone else 🙏

Dec 24Reply

jacobmeade84 @stormtreasures Bless your heart! Im so sorry this happened to you! We now have to have our beautiful Genuine Red Fox Fur Coat mended. Poshmark did make things right but I still have to pay out of pocket to fix the coat. Just don't want this to happen to anyone else 🙏

Dec 24Reply

jacobmeade84 @diannamaszk Poshmark did make it right but I still have to pay out of pocket to fix my coat now. I just hope to help others to keep from happening to them Lords will 🙏

Dec 24Reply

diannamaszk @jacobmeade84 😞I’m sorry this happened to you! This just happened to me with a coat as well. But this buyer just decided they didn’t like it after receiving-then rubbed dirt on it to get a refund. I to had photos of perfect condition. So sad

Dec 24Reply

lydiadan1 @@ jacobmeade84. Thanks for writing this I felt lit I was the only one this happened to. It sad that people have ti be so dishonest. Posh did make my situation right. Mostly because I challenged the dishonest person and I had very good listing pictyres. I take as many pictures as I can front back sides etc. that way posh sees item was in good condition.i do love selling here and almost all of my five years have been wonderful. 🌹🩷💕👍

Dec 24Reply

jacobmeade84 @diannamaszk Oh dear yes this is beginning to happen alot. Especially when they know they can't return over size and they do something to mess it up to send back. I'm hoping everyone starts to video all sales and items 🙏💗

Dec 27Reply

jacobmeade84 @lydiadan1 I'm sorry this happened to you! I hope everything gets better and doesn't happen anymore dear 🙏

Dec 27Reply

ddamboise Thanks so much for the heads up! I’m so sorry this happened to you!

Dec 29Reply

glampam60 Thank you!!! I absolutely video as I heard someone else explain same scenario. It’s shame people so dishonest.

Jan 05Reply

glampam60 I even had someone I bought from send me the bag but included a dirty diaper.

Jan 05Reply

jacobmeade84 @glampam60 Oh my gosh that's terrible! Yes it's been getting worse with some but I thank God that the majority are great and most of the time, return customers. I truly appreciate my good ones! It's sad we have to worry about any of this anyhow 🙏

Jan 06Reply

shophereusa Thank you for bringing this to our attention. You are so generous in helping others. thank you I will start doing this too.

Jan 08Reply

jacobmeade84 @shophereusa God bless you dear friend! 🙏

Jan 09Reply

katie3312004 Good idea! I recently had two purchases where they tried to say the items were damaged. I know for a fact they were not when I mailed. Poshmark sited on my side thankfully. I guess this happens more than it should unfortunately.

Jan 13Reply

bpilliod1 Thanks for this tip!

Jan 15Reply

jacobmeade84 @katie3312004 Yes it does. Poshmark made it right with me afterwards but it was still aggravating to go through 🙏

Jan 16Reply

jacobmeade84 @bpilliod1 You're welcome dear friend 🙏

Jan 16Reply

behawaii Sorry this happened to you! This used to happen to me before but it has stopped since. I think a lot of people take advantage of the posh policies and ruin it for others. Dont worry , we here for you. Come back and lets have some fun! I hope youre okay are okay!

Jan 18Reply

abrazosybesos 1) I’m sorry to hear about your loss. I’ve never experienced the same. but have dealt with nasty entitles closet visitors. And, BS on return from sellers with a high profit margin. I alway take photos and videos of those I suspect before shipment. It’s noted in my closet as well. However let’s face it and I’ll be the one to say it, the biggest problem is POSH. With ALL the money it makes off of us, it does NOT offer ANY customer service

Jan 26Reply

abrazosybesos 2) Because to me, a seasoned customer service professional, the email they send, does NOT CUSTOMER SERVICE MAKE! There’s no telephone or technical assistance or support for ANYTHING either. No human contact. We don’t even know who’s making the final decision and work it out amongst ourselves in the end. It made 326.01 MILLION last year and we’re still having to deal with unethical buyers. While scammers and hackers have increased exponentially. And we have this issue!

Jan 26Reply

abrazosybesos 3) I just had an issue with a return from a closet I purchased from. And, that’s what I got a joke of an email denying my input of a $200 purchase I couldn’t return! My response included a portion of what I just posted. You all should say and/or demand the same when you end up being taken advantage of by POSH on both ends as a seller and as a buyer. They never lose. You do.

Jan 26Reply

toki92 I'm sorry this happened to you and others who posted here. I'm so glad you brought this to our attention though! I'm new at this whole thing and never thought about people damaging stuff after they received it and then getting a refund while the seller gets the item back damaged. I will definitely start to record my items before shipping. Thanks for the tip!

Jan 31Reply

jacobmeade84 @toastedbengal Hi! Yes I just wanted the sellers to be safe and be aware this can happen and you're very welcome dear 🙏❤️

Feb 09Reply

jacobmeade84 @abrazosybesos Hi! I am so sorry about your hardship and yes I wish someone we could make it safe for everyone. I just try to be as detailed as possible with the items in description and pictures. Then I will take more video before shipping of anything and everything I feel will be needed in case of another trying to damage and return something. Posh did make it right in the end with making sure I was paid for the item the price I originally asked for the item.

Feb 09Reply

jacobmeade84 @abrazosybesos I just still felt the need to let everyone know the situation so they can try to be safe. I truly appreciate your input as it does help us all in trying to keep us and everyone safe around us 🙏

Feb 09Reply

luna_quinn Thank you for sharing! I usually take pictures of the items before I pack the order and then after I give it to the post office. Do you suggest video taping it instead? Should we put the date on a piece of paper as well? I’m sorry this happened to you! Btw I saw you make a bundle on a few of my items. Feel free to message me any questions :) I’d love to create a bundle for you!

Feb 26Reply

pandorakitty hi You are not alone! I have had this happen to me by a fake acct & scammer, imposter bad actor posing as friend! . You can counter claim or just easier to block them they dont need this to make a living or supplement retirement. Its hard w bullies & scammers n most poshers are great, be careful. I made shop policies! I love my fellow poshers like you and my customers too. But the Bad apples are evil n ruining posh. We cannot let this hapoen.We love our poshmark n must protect it.

Mar 04Reply

flowermay Thank you for this message! I have had a couple out of many years on here & didn’t know (or felt like) I wasn’t even making a profit- my job downsized so I have had to & still are trying to post while find something else & the fear that comes is crazy! Only say 2-3 out of all but it hurts! And I love resale and Poshmark it’s so big now that you make a point and will use! Have a great one!

Mar 06Reply

jacobmeade84 @flowermay God bless you dear 🙏

Mar 14Reply

byouneekluxury Wow thank you for the tip especially for this new posher!! 🤗

Mar 16Reply

jacobmeade84 @byouneekluxury Hi!! So sorry I'm just seeing your comment! You're more than welcome and Welcome to Poshmark!! So happy to see you join this amazing Huge group of Poshers!! I hope you love it here and please, if you need any help with anything let me know 🙏😊

Mar 23Reply

juliekattke @jacobmeade84 thank you for posting this. I also had the same happen to me. ☹️ I also had a different scam attempt where the person bought a large 10-item bundle from me, and then claimed two of the biggest priced items (gold jewelry items) were not included in the box…. which they absolutely were.

Mar 26Reply

juliekattke @jacobmeade84 She opened up a claim because she knows that Poshmark would make her return the entire bundle in that situation, and she would get a 100% refund, and I would be OUT the two “missing” items…when in reality, those two items were never missing. She KEPT those two items and returned the 8. It’s a pretty devious scam.

Mar 26Reply

spike0058 I see you liked an item of mine. I’m having a clear my closet sale with a buy two get one of equal or lesser value and free! ! Just bundle what you want and offer me the price of two instead of all three items! Aloha! I am leaving Poshmark the end of April so feel free to make an offer on what you want!!

Apr 09Reply

mermaidcloset7 Very sad. I had a $855 watch that went to Authentication First and when the Buyer received it claimed that it had lots of flaws. You could see my pics and hers and it was a totally different watch and she was granted a refund and also kept my like new watch. Jeweler put in a battery for me agreed. Wish buyers like this were blocked. It would make for a much better experience for all. This wasn't my first time either. Gotta appreciate the Majority. Karma does catch up!!!

Apr 11Reply

theblackrock859 I had that happen once. Thank you for sharing! Why are you leaving your business?

Apr 20Reply

theblackrock859 @abrazosybesos Exactly. These businesses need to do a better job of protecting the sellers and having a real person is a good start.

Apr 20Reply

no_smoke_here Thank you! I stopped selling on another platform because this happened to me. I thought PM would do better. I think the original owners of PM treated sellers better. I haven’t had any personal issues with the new owners but, I can tell things are different.

Apr 21Reply

no_smoke_here The other platform wouldn’t even return the “damaged” item to me. I could have repaired it but, I didn’t get that opportunity. So, I’m sure the buyer repaired it and kept it free of charge. That buyer even told me that nearly everything he buys is damaged when he receives it. That is nearly a confession but, that platform still sided with him

Apr 21Reply

brooklyn_blues That’s an excellent idea. Just recently I had a similar issue. Wish I had known sooner. Thank you so much for sharing.🛍

Apr 28Reply

cjsherman73 @jacobmeade84 had a similiar situation w return w/a mint, vintage Burberry item & once received, they claimed it was not authentic, of which I proved not to be the case., Then they ‘found’ (made) a stain. Return approved and I open a case. I rec’d credit from PM - but learned a lesson

Apr 28Reply

jacobmeade84 @cjsherman73 Oh yes I've also had that happen to me as well. Seems some buyers, very few, but they buy long enough to use within their 4 days and then return the item using some kind of excuse. We have to be as careful as we know to do and hope this don't happen. I'm happy they reimbursed you dear. I'm sorry that happened to you 🙏

May 01Reply

jacobmeade84 @brooklyn_blues Oh you're more than welcome dear friend. I'm sorry that happened to you and we all just try to watch out for each other and help one another by sharing our experiences and what we did to fix and make things a lot better with each situation. So happy you stopped by 🙏

May 01Reply

jacobmeade84 @no_smoke_here Oh no that's terrible! I'm so sorry that happened to you and I hope it never happens again but just in case anyone is thinking of doing this, just make a post like this and video everything before it goes out. Let them know this is what you are doing so hopefully they think twice before they try their scam on you.

May 01Reply

jacobmeade84 @theblackrock859 I'm sorry this happened to you dear! We had planned to close for good after we finally sell everything but we are thinking it's going to take forever to sell everything, lol!! Just been sick and and afraid we won't be able to keep going later so I figured by the time we sell everything we can rest Lords will. We still have so much more to list and hope we can get it all done some day 🙏

May 01Reply

jacobmeade84 @mermaidcloset7 Oh no! I'm so sorry this happened to you! Did they reimburse your funds?

May 01Reply

mermaidcloset7 @jacobmeade84 No, just ended up losing $855. All my friends who are sellers they always see in their favor, but everytime I have a return request they see in the buyers favor even though I furnish pics that show it's not the same item or the damage they caused. Had a belt buckle stolen off a belt, had a pair of designer shoes come back with a major slit in the bottom in order to return them, still saw in their favor even though i presented proof. Sad :(

May 02Reply

pandorakitty Will do ‘ I have experienced this too! God Bless you Jacob!! Thank you for your post! I need to make a listing like this too! May I use your idea do yiu mind? Ty

May 13Reply

jacobmeade84 @mermaidcloset7 Oh no I'm so sorry this happened to you! I'm hoping they will get better people for Poshmark to help us

May 13Reply

jacobmeade84 @pandorakitty Yes absolutely 💯

May 13Reply

jacobmeade84 @pandorakitty You may use this too it's a big help dear 🙏

May 13Reply

naughtyspider Thank you!!

May 14Reply

ccslilmama Was just sharing your items and saw this information. I video everything prior to shipping as well -- I'm thankful I've never had an issue, but I read about others dealing with bait and switch, so I started videoing my sales. I even get my Google assistant to say the date and time at the beginning of each video, because things are hard enough without dealing with someone stealing from you through misrepresentation. Best of Posh luck on your sales! Be blessed!🙂❤️

May 16Reply

suzyblueyes @cd416 I don’t know why you would post this because I have known this person for a while and no one has ever had any issues with items that were purchased and shipped. Please message the seller in the order because it’s not fair to say anything private on this page

May 19Reply

suzyblueyes @cd416 it’s wonderful that you said this so everyone does not have any problem or issues excellent job

5 days agoReply

jacobmeade84 @suzyblueyes Hi! These people were made aware I got hurt on my job and it would be taking a little longer to ship their items and they refused to wait and cancel the their order even after I told them of everything that was going on. Now they are spamming my closet with lies

10 hours agoReply

jacobmeade84 @cd416 If you do not stop spamming my closet with lies, another unhappy customer no matter what you do, then I will report you until they remove you

10 hours agoReply

jacobmeade84 @suzyblueyes I tried explaining to them and they went crazy leaving messages all over my closet. So sorry for the next seller who had to deal with them. Thank you for taking up for me dear friend 🙏💕

10 hours agoReply

suzyblueyes @jacobmeade84 I’m so sorry that that happens to you because you truly are a kind person with a big heart and it’s happened to me a few times. Some people are just never happy even when items are brand new in the box.

10 hours agoReply

jacobmeade84 @suzyblueyes Yes sometimes I think people just want to be mean to others to make themselves feel good. Seems we can't please everyone just keep praying for God to save them and heal their souls 🙏💞

10 hours agoReply

jacobmeade84 @suzyblueyes You have always been amazing and kind to everyone. You're such a sweetheart and have a huge heart and kind to everyone 💞

10 hours agoReply