*****Authentic***** The Labubu is 100% AUTHENTIC. I purchased it from the PopMart website. I just received it in the mail. brand new, still in box. Feel free to request a receipt from me as proof of my authentic purchase. After you receive the Labubu, you can scan the QR code on the box and on the Labubu monsters tag to validate. *****Is It New?***** Yes! Brand new just received. You will receive a box that has never been opened. I have a picture to show that it is HeHe from the PopNow option on PopMart, thats how I know the color of the Labubu. Please only purchase if you understand! Brand new and comes with the original packaging! Item will be shipped and packed securely with a bubble wrap and a box to ensure protection during transit! *****Return Policy***** No returns will be accepted as photos(Please look at the photos carefully, as the box may have dents) of the doll & packaging are provided, thank you for understanding! Not responsible for manufacturer defects.