Pre-owned condition - not new Grade level outside of bag: C+ Grade level inside : A+ Rubbing on corners, scratches, marks found all over the bag. Gold hardware shows scratches, minor discoloration. Clean inside, no storage room odors ( if you have sensitivity to smell , don't buy), no marks, no stains, no rips. Handles are clean and they are attached to the bag. Lock charm included. 1 functional zipper front pocket 1 inner side pocket Adjustable shoulder strap, may show marks on leather. This Miu miu bag was made to look distressed or crackle leather look. Miu Miu is a product from Prada. Very soft leather and 2 snap near handle works excellent for closure on the bag. Please review all pictures and videos before any live auctions or sending offers! ?'s Comment below! Thank you for stopping by! 😊!