This bag is pre loved but in good condition. These bags are hand made and meant to last a lifetime. Oxblood is a firm leather that shows marks but with more wear this leather will continue to age amazingly. It has black straps and a snap button closure. I have not worn this bag a ton maybe a little under 1 month of total wear. I love this brand but this tote is not the best size for me. From personal experience the crossbody strap is awesome!! Super comfortable. I am the org owner. Comes with key chain. No personalization. 9"H x 9"W x 3.5"D The color is like a wine deep burgundy GFG KMM Portland Leather Goods Handmade leather Full grain