Brand new with box . Extra replacement black heels comes with Please here and there uneven natural leather wrinkles. Made mean to be there. Please check pictures carefully. Right shoes back of heels have rub marks & off paint mark . But barely noticeable when worn. See on last few pictures Price reflected by flaws. One shoe back of heels area has paint chip sigh see on last picture True to size not narrow it is has room . You don't need to worry to tight on you.