Ecco Womens Size 39 Loafer Slip On Black SHIPPING: We ship all items within one business day of receiving your payment (excluding weekends and holidays). Every order is shipped directly from our office RETURNS: We will accept returned items within 30 days as long as the item is returned in the same condition it was sent. FEEDBACK: We strive to earn positive 5 star feedback for all items. Please contact us directly about any problems.  Thank YOU!!