EUC Rae Dunn Ceramic Pen/Pencil Holders Think. Focus. Edit. Smoke free home No Refunds/No Exchanges However, if you exper a problem, please contact me prior to leaving negative feedback or filing a claim with Poshmark. I will do everything in my power to make it right. Items will be freshly laundered (if applicable), except new in box or new with tag items. I am not responsible for item once it has been scanned into the USPS system. Thank you for looking and happy Poshing!