Worn only twice last season, then dry-cleaned and put in storage. Like new, you can see a sticker still on the size tag. Medium Buttons all the way up and looks cute with collar up or folded down! Coat is very warm and thick, with structure to the shoulder pads. Kinda impressed by this Forever21 piece! Shoulders approx 18” Coat is approx 24” in length Smoke-free & Pet-free home Ships same day or next business day! ✔️