All my items are made to order which give the jewelry meaning that is special to you. All items are made and shipped with in 24 hours of clear payment and in 99% of the time it will be shipped with in an hour of the clear payment. Item will be shipped via USPS First Class Padded Mailer so it will not get damage in the shipping. In case if you don't have the your shipment in around 5 working day please let me know and we will be glad to check it and if missing then I will reship you asap. Abby