These look brand new. They are very strappy, have a lace tie in the front and a zipper in the back. You can see in the photos that there are no flaws or blemishes. I recently purchased these and then realized that I have too many heels already. The Shoedazzle style is called "Shante". Make them yours and give them some action. The heel height is 6.75 inches. The platform is 2.5 inches. The fit is a true 11 and thanks to the laces in the front, the fit is adjustable.