This Calpak laptop case is in good pre-loved condition. It has normal signs of wear (i.e. around the edge, faint marking, paint scratches on zipper, etc). All marks would would likely wash out, as the item is machine washable). As with all Calpak items, the quality is excellent. This item is coming from an immaculate smoke and pet free home. The last 5 photos are all taken with flash as I was trying to highlight any signs of wear.