Buyer Beware! There are tons of counterfeit units on sales sites.
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If you’re expecting to purchase a legit Dyson, be careful! I have purchased several on sales sites and confirmed this. I see tons hiding the plug 🔌. Many sellers may not even be aware they have a fake Dyson. Often the serial number is legit but doesn’t match the unit exactly. Such as exact color ir accessories included. Some fakes do have the white circle on power button but often not. There should also be a fan icon and dot on the temp & speed buttons. All legit Dysons do. Make sure the US unit has a surge protector box with reset button. Also, I found that the fake units often have a wide range voltage. US units should be 110-120v not 110-240v. Each unit for each country is specific. Many are “new” and sealed, but I’d request verification of plug. I did do with all I purchased and was able to return. Many said yes to surge protector box and they arrived with regular plug. Very frustrating. You can confirm Dyson authorized dealers too and verify where seller purchased. A lot of money to spend & receive a counterfeit. There are also lots of model’s circulating that are not US models. Dyson strongly advises against using a converter on these units. Dyson in the US will NOT service them either. Serial number should contain (US). JP, EU, etc are not United States units. If one or more of these issues are spotted, I’d proceed with caution. If it’s claimed they are refurbished & why no surge box, likely wasn’t authorized by Dyson. Fakes come with documents too.
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neanea333
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13 Comments

arossi9608
only buy directly from Dyson .
May 20Reply

krissylynny25
Thank you
May 21Reply

chellesscloset
Ton of new accounts sellers using same photos in last two days of Dyson too. I only sellers who have sold and have reviews too.
May 21Reply

ncangem
Is this new/never used?
Jun 05Reply

darlascottage
@chellesscloset The scammers may be working as teams & reviewing each other, so I would be cautious of that as well.
Oct 01Reply

kelly_colie32
@bothsidesnow Here's another. They are EVERYWHERE!! I got one that was new in box and it was fake. Had to return and a huge hassle. I report them on here when I see them but a lot of times nothing happens so I try to warn ppl so they don't get scammed. The new in box are hard bc they say they can't open it but I personally wouldn't buy one I couldn't see the cord on. Hope this helps.
Dec 18Reply

bothsidesnow
@kelly_colie32 thank you!! I want one so badly but now I think all the sellers that just have 2 or 3 of them are fake. did you ever get a real one?
Dec 18Reply

kelly_colie32
@bothsidesnow dyson had a sale yesterday for $329 for the ceramic pop limited edition one and today I called and got on the list for when they're back in stock in a couple weeks for that price but there are some on here that are legit. Just make sure you see the cord and all the pics look similar. It sucks.
Dec 18Reply

kelly_colie32
I got ripped off $240 a couple weeks ago cause I didn't know but as long as you can see the cord and button I would say it's probably legit. Just also be careful as the serial numbers are faked as well. Mine went thru but once checked out it was not. Anyone who has a real one to sell won't mind taking a pic.
Dec 18Reply

bothsidesnow
@kelly_colie32 I appreciate your help 🙏
Dec 18Reply

kelly_colie32
@bothsidesnow ❤️
Dec 19Reply

addierenteria77
@kelly_colie32 thank you for this!!
Jan 25Reply

kelly_colie32
@addierenteria77 ❤️ The fakes are really good if you don't know what you're looking for.
Jan 25Reply
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