this Jessica Simpson bag is brand new the zippers in the inside still have the plastic on them I never use the purse I just liked it because it's so soft like butter I love the leather it's a great condition inside and out nothing's wrong with the straps everything's intact the hardware is beautiful you'll really like this Jessica Simpson purse. also I like it because it's not a white color it's like an off-white pink tan I can't describe it but it's beautiful