These boots are brand new. I have a Steve Madden box, but it’s from a different pair of boots. These were bought from a Steve Madden store in Chicago. No visible flaws. They look the exact same as when I bought them. I wear a size 9, but got the 10s because they don’t leave blisters. I bought an extra pair of these a few years ago because I loved my first pair, but my style has changed. Thank you for viewing.