This was an online retail return. It was likely used once or twice before being returned. It looks brand new and has been tested and works. Comes in original box. I only have one of these so get it before it's gone! From the manufacturer: Graphene, the world’s most powerful heat conductor, works in tandem with Bio Ionic Moisturizing Heat™ Technology, to create the softest, shiniest curls while protecting hair from heat damage. The 1.25” extended length barrel (2” longer than a typical curling iron) quickly creates loose waves and soft curls that last around the clock . * compared to a competitive curling iron set at 400°F at 400 strokes Key Benefits - Create gorgeous long lasting curls with 5X less damage* - 2" longer barrel makes it easier to reach back sections and style long or short hair - 1.25" round barrel is perfect for creating beachy waves and soft curls - Digital temperature control up to 385°F, 30 min auto-shutoff and 110V