Preloved, but still in great condition! Used only a handful of times for travel. Check out the Beis website for more details, item is currently sold out and waiting restock. There are a few flaws, see last 3 pictures for the small marks/stains. Otherwise, no other major flaws/defects. FYI, the clear pouch and removable zip pouch are both frosted (not completely clear) and came that way when I purchased. I have wiped/cleaned them both.