This Conair Gel & Lather Heating System is brand-new in the box. As you can see in the photos the box is a little beat-up in places, but the components inside are still wrapped in the original packaging and are in pristine condition. The heating system has several different features including a ready indicator light, variable temperature control, gel nozzle, and lather nozzle. It heats any size can of gel or lather for a smooth, comfortable shave. The temperature control preserves the consistency of gel. Heats instantly. Comes from a smoke-free home. Thank you for looking! I hope you have a wonderful day!!