Animal Adventure Wild Jungle Jumbo Giraffe Stuffed Animal, 19" Plush. Shipping Policy *Thank you for visiting and shopping at Isaiah's Closet by Essential Brands, LLC. Following are the terms and conditions that constitute our Shipping Policy. Domestic Shipping Policy Shipment processing time *All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. *If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone Shipment confirmation & Order tracking *You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Damages *Isaiah's Closet by Essential Brands, LLC. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. Return Policy *You have ​30 ​calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Thank You For Supporting Our Small Business Isaiah