Minor staining inside bag. I will do my best to get it out before I ship! 2 large pockets, one for laptop. No flaws on outside. Hardware (zippers/pulls) have normal wear. just got the bag back from a zipper repair, so its new. Under warranty until December 2025. If anything happens to the bag, Tumi will repair for free, you just have to pay shipping to them. questions or need more photos, just ask.