Hats may have normal wear on the bill and the sweatband. We do clean them once, but they may require more spot cleaning and reshaping. All hats are shipped in a box. This hat is pristine in condition. It was a sample promotional item that never made it to retail sales, very rare. We sell on as a wife and husband team so thank you for visiting The Rock Badger store. * For all wearable items: Please see photos for measurements and major condition issues (we literally point to them). The brand label measurements might not be accurate (like jeans) so please double-check the measurement pictures. Fabric can shrink and expand with wear and washing. * We are committed to giving you a great shopping experience and a great deal. * The top three comments we receive are: 1. Exactly as described or better 2. Fast shipping 3. Great communication Thank you for trusting us with your purchase! Shipping And Returns: * We ship every business day, so your order will be processed quickly * We can combine shipping or send partial shipping refunds * If you end up not liking the item for any reason, we accept returns per policy, please select the reason [Just did not like it] and send it back! No hassles! * Buy with confidence!