I will be completely honest-I love this purse so much. I saved my money to buy it and used it sparingly because I get scared with nice things. This bag has a few scratches-one part of a zipper missing on the inside of the bag although I have that missing part that I will -and on the strap for the tote it is missing one screw which would need a tiny repair but the small strap is strong. However-the purse is authentic with the serial number and certificate. I have tried showing all the signs of wear in the photos I would be happy to send more. This purse deserves a good home and I am pricing much lower than the purse would go for. If you make a reasonable offer I can work with you.