This steam mop has been barely used. I bought it and used it about 3 times before moving. I no longer need it. It is in great condition. You can effortlessly clean with the power of the Shark Steam Mop. With just water, quickly cut through stuck on messes. No chemicals and no residue. The Shark Steam Mop is lightweight and maneuverable. Its large water tank means you can clean more floor without having to stop. And when you do need to refill, the removable tank makes it easy.