Pleasecontact me first if you have any issues so that I can promptlyresolve them for you , thank you for your business. ONLY ITEMS SHOWN INTHESE PICTURES ARE INCLUDED WITH SALE NO OTHER ITEMS ARE INCLUDED. Printers may need new ink as ink/s may missing or low ink and need to be replaced. Alsodue to items getting bumped printer may need to have the nozzlescleaned in the maintenance menu of the printer for optimal printing. Printers are have setting factory reset before shipping . If the ITEM IS LISTed AS USED THIS MEANS THE ITEM HAS BEEN FULLY TESTED AND WORKING, If the ITEM IS LISTed AS FOR PARTS this means the item is described as broken both theoutside case and components inside can be missing or broken and theitem does not work as intended. Electrical and mechanical componentsmay be damaged.